15 December 2020
The University {City Council|City board} {has|has actually} {allowed|enabled|permitted} the National League of Cities to {start|begin} {advertising|promoting|marketing} a service line {warranty|guarantee|service warranty} to the {residents|locals|citizens|homeowners} of University City.
This voluntary program is being {offered|provided|used} by Service Line {Warranties|Guarantees|Service Warranties} of America, an independent, BBB-accredited {business|company|service|organization}. The program {gives|provides|offers} {homeowners|property owners|house owners} the {option|choice|alternative} to {purchase|buy|acquire} {a plan|a strategy} to {help|assist} them {pay for|spend for} charges which, in {most|many|a lot of|the majority of} {situations|circumstances|scenarios}, {could|might} {significantly|considerably|substantially} {exceed|surpass|go beyond} the {limited|restricted|minimal} funds {available|offered|readily available} from the city for work to {repair|fix} {residential|domestic|property} underground {sewer|drain|sewage system} service lateral {pipes|pipelines}.
{Qualified|Certified} {homes|houses} {include|consist of} {properties|residential or commercial properties|homes} with {up to|as much as|approximately} {six|6} {units|systems}. {{Commercial|Industrial|Business} and {industrial|commercial}|{Industrial|Commercial} and {commercial|industrial|business}} {buildings|structures} are not {eligible|qualified} for this program.
{Sanitary|Hygienic} {sewer|drain|sewage system} lateral {pipes|pipelines} {carry|bring} waste from {a residential property|a home|a house} to the Metropolitan St. Louis {Sewer|Drain|Sewage system} District {main|primary} {sewer|drain|sewage system}. {Repairs|Repair work} and replacement to the {sewer|drain|sewage system} lateral {pipes|pipelines} and {connectors|ports|adapters} to MSD {sewers|drains|sewage systems} are the {homeowner|property owner|house owner}’s {responsibility|obligation|duty}. {Costs|Expenses} are not covered by MSD or {basic|fundamental|standard} {homeowners|property owners|house owners} {insurance|insurance coverage}.
The {warranty|guarantee|service warranty} {plan|strategy} from SLWA is {available|offered|readily available} for $7.25 {per month|monthly|each month} and {must|should|needs to} {be in|remain in} {place|location} for {30 days|thirty days|one month|1 month} prior to an emergency {situation|circumstance|scenario} {occurring|happening|taking place}. In addition to no {annual|yearly} {limit|limitation} or deductible for {eligible|qualified} {sewer|drain|sewage system} line {repairs|repair work}, {homeowners|property owners|house owners} have access to a 24/7, 365-day-a-year {emergency|emergency situation} {repair|repair work} service hotline.
University City {residents|locals|citizens|homeowners} {may|might} {contact|get in touch with|call} SLWA at 833-908-2415 for {additional|extra} {information|info|details} about {pricing|prices|rates}, service or other {questions|concerns}.
For {questions|concerns} about the program or to {enroll|register|enlist}, please {also|likewise} {visit|go to|check out} www.slwofa.com
The SLWA Service Line {Warranty|Guarantee|Service warranty} Program covers {expenses|costs|expenditures} for {repairs|repair work} {needed|required} for {sewer|drain|sewage system} {pipes|pipelines} on the {exterior|outside} of {a homeowners|a property owners|a house owners}’ {property|residential or commercial property|home} and {includes|consists of} {everything|whatever} from the {cost|expense} of a full-camera {inspection|evaluation|assessment|examination}, dispatching {a qualified|a certified} {plumber|plumbing|plumbing technician|plumbing professional} to do the work and {paying the bill|footing the bill} in-full {directly|straight} to the {plumber|plumbing|plumbing technician|plumbing professional}.
With the SLWA program, {up to|as much as|approximately} $8,500 is {available|offered|readily available} per service call with {multiple|several|numerous} service calls {annually|yearly|every year|each year} for covered {repairs|repair work} {with no|without any} {additional|extra} {service fees|service charge} or deductibles. If {a customer|a client|a consumer}’s service line {requires|needs} {repair|repair work}, {a simple|an easy|a basic} call to the SLWA 24-hour hotline dispatches {a local|a regional}, {licensed|certified} {contractor|professional|specialist} {familiar with|knowledgeable about|acquainted with} University City {building codes|building regulations}. Any {additional|extra} {expense|cost|expenditure} {may|might} be covered by the city’s Sanitary {Sewer|Drain|Sewage system} Lateral {Repair|Repair Work} Program (SSLRP) which has {a limit|a limitation} of $2,500 per {incident|event|occurrence}.
{Homeowner|Property owner|House owner} {praises|applauds} program {Many|Numerous|Lots of} {factors|elements|aspects} {contribute to|add to} the {life expectancy|life span} of a service line, {including|consisting of} the age, {type of|kind of} piping {material|product}, soil conditions and {installation|setup} quality. Chiquita King {has|has actually} had {sewer|drain|sewage system} and water {issues|problems|concerns} {since|because|considering that|given that} moving into her {home|house} more than {20 years|twenty years} {ago|back|earlier}. {So when she {heard about|found out about|became aware of} the program from Service Line {Warranties|Guarantees|Service Warranties} of America for University City {residents|locals|citizens|homeowners} she {signed up|registered}.
| When she heard about the program from Service Line {Warranties|Guarantees|Service Warranties} of America for University City {residents|locals|citizens|homeowners} she signed up.
} After her {sewer|drain|sewage system} {problems|issues} {escalated|intensified}, she {filed a claim|sued}. “I{‘ve| have actually} {never|never ever} been {treated|dealt with} so well by {so many|a lot of|many|numerous} {people|individuals},” King {said|stated}.
“My {situation|circumstance|scenario} {turned out to be|ended up being} {a very|an extremely|a really} {complicated|complex} {project|job|task} that took {nearly|almost} a month to {complete|finish}. … At the end of the day, not {only|just} did having the {warranty|guarantee|service warranty} {plan|strategy} {save|conserve} me {several|a number of|numerous} thousand dollars, {but|however} {everyone|everybody} {went overboard|overdid it} to {make sure|ensure|make certain} I was {satisfied|pleased} every {step|action} of the {way|method},” {said|stated} Ms. King.
City {Manager|Supervisor} Rose {added|included} that {some of|a few of} the {first|very first} University City {residents|locals|citizens|homeowners} to {take advantage of|benefit from|make the most of} the program {have|have actually} reported that it not {only|just} {saved|conserved} them {money|cash}, {but|however} {also|likewise} {saved|conserved} them the time and {aggravation|irritation|stress} of {finding|discovering} {a reliable|a dependable|a reputable|a trustworthy|a trusted} {service provider|provider|company} in {a timely|a prompt} {manner|way}.
{For more information|To learn more|To find out more|For more details|For additional information}, {residents|locals|citizens|homeowners} {may|might} {contact|get in touch with|call} University City Public {Works|Functions} Department at 314-505-8560.
About Service Line {Warranties|Guarantees|Service Warranties} of America
Service Line {Warranties|Guarantees|Service Warranties} of America {is part of|belongs to|becomes part of} HomeServe {USA|U.S.A.} Corp, a leading {provider|service provider|company|supplier} of {home|house} {repair|repair work} {solutions|services|options} serving over 4 million {customers|clients|consumers} {across|throughout} the {US|United States} and Canada. {Founded|Established} in 2003, SLWA is the {trusted|relied on} source of {utility|energy} line {protection|security|defense} programs {endorsed|backed} by the National League of Cities, in addition to having an A+ {rating|score|ranking} with the BBB and {receiving|getting} the BBB Torch Award for {Ethics|Principles} {numerous|various|many} times. Together with HomeServe, SLWA is {dedicated|devoted|committed} to {supplying|providing} best-in-class {repair|repair work} {plans|strategies} and {delivering|providing} {superior|exceptional|remarkable} {customer service|customer support|customer care|client service} to {consumers|customers} through over 85.